Purchasing FAQ

Q. How do purchase my order on the site?
To order your purchase :-

  1. Click “Add to cart” button on the products you wish to purchase.
  2. Click “Continue Shopping” to continue add other products into the cart or click “Checkout” to proceed your payment for the products.
  3. You'll reach a log in page where you need to log in your account using your Username and Password. If you don't have an account created yet, you need to register an account before you proceed your payment.
  4. You'll need to confirm your shipping address on the “Shipping Address” page and click “next” button.
  5. From here, you need to select your shipping methods and click “next” button.
  6. Next you'll need to choose your payment method then click “next” button.
  7. After the steps before this have been done, You need to reconfirm your billing details and agree on the terms and condition.
  8. Click “Confirm Order” to complete the order.



Q. What are the payment methods available?
www.musicbliss.com.my offers various kind of Payment Methods as shown below :-
1. Credit Card
Via Paypal (Visa or Mastercard) : Paypal email: Customerservice@musicbliss.com.my

2. Invoice / Cheque / Bank Transfer

Bank : CIMB Bank
Bank Account : 8602137439
Account Name : MUSIC BLISS SDN BHD

OR

Bank : Maybank
Bank Account : 514833405849
Account Name : MUSIC BLISS SDN BHD

After you made the payment, please send us the payment details of :
Bank Name :
Banking Date :
Banking Time :
Banking Reference No :
Total ammount you have paid :
Your Invoice No :

You may scan and email us the above info to Email Address :  sales@musicbliss.com.my

Note: Your purchased products will not be delivered until we have this confirmation.

 

Q. Can I cancel an existing order that have been made?

Yes,  only if the order is still on pending status.

- Please send an email to our customers service email at sales@musicbliss.com.my with the message title “Request to cancel order” in order to inform us about the cancellation order.

- Orders that are in processing ,shipping or shipped will not be cancelled.

 

Q. What is the product's transaction currency?

All products transaction currency will be done in Ringgit Malaysia.

 

Q. I still have doubts!
Sorry that we're unable to clear your doubts in the F.A.Q page. Please kindly send us an email to sales@musicbliss.com.my for us to clear your doubts.