WhatsApp / Call: 011-6862 1286
WhatsApp / Call:
011 - 6862 1286
Frequently Asked Questions - Help & Support
Benefits & Guarantees
Shopping at Music Bliss is Safer.
At Music Bliss, we understand that feeling safe and confident when shopping online is essential. That’s why we maintain a secure and reliable shopping environment, handling every transaction with care and professionalism. Whether you visit our website or our showroom, you’ll enjoy the same expert advice and attentive support from our team.
We also know that aftersales support matters to musicians and sound professionals. Our friendly, trained in-house technicians and customer support team are here to help with any issues, and we work directly with manufacturers for fast solutions when needed.
If you have questions about payment, orders, or delivery, our team is always just a message away, ready to provide clear and helpful guidance. As Malaysia’s leading music retailer, we encourage you to reach out anytime to verify information or seek advice. Our goal is to ensure every experience with Music Bliss is safe, smooth, and reassuring—so you can focus on what matters most: your music.
Music Bliss Customer First Philosophy
At Music Bliss, we put our customers first, focusing on building long-term relationships with musicians and sound professionals.
This is reflected in our commitment to:
• Transparent pricing
• Product Specialist advice product guidance
• Specially curated and selected products by product specialists
• Reliable after-sales support
• Education-driven consultation and service.
Learn more about who we are and why we do what we do, visit Our History and By Musicians, For Musicians.
Product Authenticity & Warranty
At Music Bliss, we ensure that every product we offer is 100% genuine, sourced directly from authorised distributors and brand partners. As an authorised retailer, you can shop with confidence, knowing that all products are authentic and officially supported.
Most products come with a standard 1-year warranty from Music Bliss, giving you peace of mind after your purchase. Some specialised brands may include extended or manufacturer-specific warranty coverage, and we also provide extended warranty options for selected premium brands such as Gibson Guitars, Kawai Pianos and QSC. For example:
Gibson Guitars (3 years warranty coverage)
Kawai Pianos (3-10 years warranty coverage)
QSC (3 to 6 years warranty coverage)
For full details, customers may refer to our warranty policy page or reach out to our team for further clarification, and we will always be happy to assist.
Product Condition & Availability
All items sold by Music Bliss are brand new unless stated otherwise. While we don’t regularly list demo or clearance units online, there may be occasions where demo units are available, especially if brand new stock has sold out. If you’re interested, our team is happy to assist you directly.
If a specific model isn’t currently listed on our website, we can help check its availability or suggest alternative models with similar features and performance, ensuring you find the right option for your needs.
In-Store Experience & Product Testing
We warmly invite you to visit our showroom to experience our instruments and equipment in person. Most in-stock products are available for testing, so you can try them out and feel confident before making a purchase.
If there’s a specific model you’d like to test, we recommend letting our team know in advance so we can confirm availability and prepare it for you. You’re also welcome to compare multiple models side by side, and our sales specialists can provide a personalised consultation to help you find the right instrument or equipment for your needs.
Pricing Transparency
For your convenience, Music Bliss maintains consistent pricing across both our website and showroom. Whether you shop online or in person, you can be confident that you are receiving the same fair and transparent price on all products.
Product Specifications & Accessories
At Music Bliss, we ensure that all product specifications on our website are accurate and sourced directly from official manufacturer information. If you need clarification about any feature or specification, our team is happy to assist.
Most products also include official manufacturer user manuals to guide you through setup and operation. For additional help, you can contact our general support line or the sales specialist who assisted with your purchase.
For electronic products, all included power adapters meet Malaysian electrical standards, with the correct power ratings and plug types for safe local use.
Shipping & Delivery
Yes, Music Bliss offers nationwide delivery across Malaysia, including West Malaysia, Sabah, and Sarawak. We work with trusted courier partners such as J&T, PosLaju, DHL, and other reliable logistics providers to ensure your order arrives safely and on time.
For all customers in Malaysia, you can shop online with confidence, knowing our team carefully coordinates every shipment for a smooth and worry-free delivery experience.
Free Shipping on Selected Products
At Music Bliss, we’re committed to giving musicians and sound professionals the best value for your money. That’s why we offer FREE shipping* on selected brands and products.
Shipping fees vary depending on the item, and you can easily check the applicable shipping fee for each product on our website, just below the “Buy It Now” button.
*Free shipping applies only to selected products and is available via Standard Courier Delivery.
Order Processing Time
If you place your order before 11:00 AM on a working day (Monday to Friday), our team will begin processing it the same day for a smooth and efficient experience. Orders placed on Saturdays, Sundays, or public holidays will be attended to on the next working day.
For example, an order placed on a Saturday will be processed on Monday.
Free Shipping on Selected Products
At Music Bliss, we’re committed to giving musicians and sound professionals the best value for your money. That’s why we offer FREE shipping* on selected brands and products.
Shipping fees vary depending on the item, and you can easily check the applicable shipping fee for each product on our website, just below the “Buy It Now” button.
*Free shipping applies only to selected products and is available via Standard Courier Delivery.
Order Processing Time
If you place your order before 11:00 AM on a working day (Monday to Friday), our team will begin processing it the same day for a smooth and efficient experience. Orders placed on Saturdays, Sundays, or public holidays will be attended to on the next working day.
For example, an order placed on a Saturday will be processed on Monday.
Order Time | Processing Time |
|---|---|
Monday-Friday Before 11AM | Within the Same Day |
Monday-Friday After 11AM | The Next Working Day |
Weekends & Public Holiday | The Next Working Day |
Delivery Time
For customers in West Malaysia, standard courier delivery typically takes 3–5 working days* from the time your order is processed, which is our standard estimate to ensure a safe and reliable timeframe. Under normal and smooth delivery conditions, many orders may arrive sooner, usually within 1–3 working days. We always strive to ensure your order reaches you as quickly and smoothly as possible.
For East Malaysia, delivery times vary depending on parcel size. Smaller items under 5 kg are shipped via air freight, taking approximately 3–5 working days*, while larger items are sent via sea freight and typically arrive in 4–6 weeks*.
For full details, customers may refer to our Shipping Estimation Arrival page. Should you require any further clarification, our team will be delighted to assist. Additional information regarding sea freight deliveries can also be found on our Delivery by Sea Shipment (Sabah & Sarawak) page.
*Delivery times are estimates and may be delayed due to external factors beyond our control, such as heavy rain, floods, or public holiday peak periods.
Same-Day Delivery (Klang Valley)
For customers in Kuala Lumpur and the Klang Valley, we offer same-day delivery via Lalamove for added convenience. Deliveries are scheduled from 11:00 AM to 5:00 PM (Monday to Saturday) and 11:00 AM to 4:00 PM on Sundays. This option is ideal if you need your items quickly within the KL and Klang Valley area.
International Shipping
Most products at Music Bliss are available for local Malaysia delivery only due to regional distributorship and dealership agreements. For international shipping enquiries, our team is happy to check the availability and advise on options for your requested item.
If you need assistance, feel free to contact our friendly team via WhatsApp or call 011-6862 1286. We’ll be delighted to help.
Self-Collection (Click & Collect) at Our Showroom
Customers who prefer to personally collect their orders from our showroom are most welcome to place their orders directly through our website. During checkout, simply select “Pick Up / Self Collection” as your preferred delivery option, then proceed to fill in your contact details, billing address, and choose your preferred payment method to complete the order.
Once your order has been successfully placed, our Online Support Team will contact you via call or WhatsApp to confirm the order details and arrange a convenient time for your collection. This ensures that your item is prepared and ready for a smooth and pleasant pickup experience at our showroom.
Our store is conveniently located at No. 5, Petaling Utama Avenue, Jalan PJS 1/50, Taman Petaling Utama, 46150 Petaling Jaya, Selangor, easily accessible via major highways such as KESAS and NPE, and just a 10-minute drive from Sunway Pyramid. You can also locate us on Google Maps or Waze by searching “Music Bliss.”
To make your visit comfortable, we have dedicated parking slots exclusively for Music Bliss customers. Paid parking is also available at the nearby Petaling Avenue shop lots for added convenience.
Our Music Bliss Showroom & Experience Center
Our Music Bliss Showroom & Experience Center
No. 5, Petaling Utama Avenue, Jalan PJS 1/50, Taman Petaling Utama, 46150 Petaling Jaya, Selangor Darul Ehsan.
Our self-collection hours are:
• Monday – Thursday: 10:00 AM – 7:30 PM
• Friday - Saturday: 10:00 AM – 7:00 PM
• Sunday: 10:00 AM – 6:00 PM
To safeguard your order, we recommend that it be collected personally. If someone else is collecting on your behalf, please inform our Sales Specialists so we can make the necessary arrangements.
Promotions & Loyalty
Promotions & Special Offers
At Music Bliss, we believe musical instruments and professional audio equipment should be accessible to everyone. That’s why we work closely with our brand partners and manufacturers to offer the best possible pricing for musicians and sound professionals.
We also regularly feature promotions on selected items, which may vary depending on product availability. Special offers are often available during festive periods such as Chinese New Year, Hari Raya, and other campaign seasons. From time to time, additional promotions may be introduced as ongoing offers while stocks last.
For your convenience, any ongoing promotions are usually clearly displayed on the product images and descriptions on our website, making it easy for you to identify current offers. In addition, we also share our latest promotional campaigns through our social media platforms, including Facebook, Instagram, and TikTok. Following our social media pages is the quickest and easiest way to stay informed and ensure you never miss any upcoming deals or special offers.
We also operate official stores on Shopee and Lazada, providing customers with additional convenient platforms to browse and purchase our products. These marketplaces offer easy access for customers who prefer shopping through familiar apps while still enjoying the assurance of purchasing from our verified official store. That said, we highly encourage customers to shop directly with us through WhatsApp or our Music Bliss website, where we are able to offer additional benefits such as more attractive pricing and exclusive promotions to ensure you get the best possible experience with your purchase.
Promotions may also apply to pre-orders, letting you enjoy special pricing even before the product officially arrives, subject to campaign terms and supplier availability. Since promotions depend on campaign periods and stock, we recommend securing your item early if you see a deal you like.
If you wish to reserve a promotional price, you can place a deposit reservation with our team. Simply contact us via WhatsApp or call 011-6862 1286, and our team will be happy to assist you.
Best Value, Best Selection, and an Exciting Music Retail Experience
At Music Bliss, our goal is to create a retail experience that truly inspires musicians. We believe buying musical instruments and professional audio equipment should be more than just a transaction—it should be an enjoyable journey of discovery. Through thoughtful product curation, competitive pricing, and access to a wide range of professional and emerging brands, we aim to give musicians confidence and excitement as they build their setup.
We focus on value-based selection rather than just carrying as many products as possible. Every item is carefully considered for reliability, performance, and meaningful value. Our team listens to the needs of musicians, producers, and audio professionals, curating equipment that supports real creative work rather than simply filling shelves.
This philosophy allows us to maintain a catalogue that is both diverse and purposeful, from trusted industry-leading brands to innovative emerging manufacturers. Musicians can explore new sounds, discover fresh tools, and find equipment that fits both their artistic vision and budget.
Beyond the products, we strive to create an environment where musicians feel welcomed, supported, and inspired. Whether you are starting your musical journey, upgrading your studio, or expanding your professional setup, our goal is to provide guidance, knowledge, and access to the right tools at the right value.
Pricing & Discounts
At Music Bliss, we take pride in offering the best possible prices on a wide range of musical instruments and professional audio equipment. Most products on our website already feature discounted rates, with the original prices displayed in strikethrough for easy comparison. This ensures transparent, competitive, and affordable pricing, supporting musicians at every level.
Some products may also feature Special Store Promotions, marked with a green label beneath the product name. These time-limited offers provide exceptional value while stocks last.
We’re happy to offer bulk purchase and bundle discounts* for customers acquiring multiple units or items. Our team can prepare an official quotation and recommend complementary products to help you create the perfect setup while maximizing value.
For price matching, we consider competitor pricing within Malaysia when valid proof is provided, ensuring authenticity. We also offer corporate discounts tailored to project requirements, with our sales specialists ready to provide personalized quotations, product recommendations, and optimal pricing based on order volume and specifications.
At Music Bliss, our goal is to provide not only quality products but also peace of mind, so you can shop knowing you’re getting the best deal. By balancing competitive pricing, promotions, and thoughtful stock management, we aim to create a shopping experience that is exciting, reassuring, and rewarding.
*For selected brands only
Payment Options & Instalments
To make your shopping experience more convenient, installment payment plans may be available depending on the product and ongoing campaigns. Options include Buy Now Pay Later (BNPL), Debit Card Installments, and Credit Card Installments.
Buy Now Pay Later (BNPL) is available via Grab and ShopeePay, with quick registration on the respective apps—usually completed within a day. Spending limits vary by user, with first-time users typically starting around RM1,500*.
Debit Card Installments can also be arranged through Grab PayLater and Shopee SPayLater. Registration is required, and limits depend on user activity and app scoring, with first-time users starting at approximately RM1,500*. Tenure options are flexible: Grab PayLater offers 4 months at 0% interest, while Shopee SPayLater provides 1–3 months at 0% interest. Both options can be extended up to 12 months with a small processing fee of 1.25%–1.5%*.
Credit Card Installments are also available with selected banks. For more details, including eligibility and tenure options, customers may refer to our Credit Card Installment Plan page.
*Terms and conditions apply; actual limits may vary by user and app assessment.
Clearance Items & Demo Units
We understand the importance of peace of mind when purchasing clearance or demo items. Clearance items containing electronic components are covered by warranty for at least one (1) year, depending on the brand or model. For non-electronic clearance items, we provide a 3-day assurance period to address any issues, with options for return, exchange, or refund according to our policy.
Demo units are generally available only upon special request and are subject to agreement. Their main purpose is to let customers experience the products before making a purchase decision.
Return, Refund & Exchange
At Music Bliss, we want every customer to feel confident and satisfied with their purchase. If something you recently bought from us doesn’t meet your expectations, our team is here to help. We offer a range of customer assurance policies designed to ensure your experience with Music Bliss remains positive and worry-free. If you encounter any issues with your purchase, simply reach out to our team and we will gladly guide you through the available solutions and support options. Our goal is to make sure every musician enjoys a smooth and reassuring experience when shopping with Music Bliss.
At Music Bliss, we are committed to helping you resolve any concerns with your purchase as smoothly as possible. If you experience any issues with your item, you may contact our Online Support Team at 011-6862 1286, and our team will be happy to assist.
Our support team will first gather the necessary information to clearly understand the situation. Once identified, your case will be directed to the appropriate department for the best solution. For example, if the item requires servicing or warranty assistance, our Service & Warranty Team will step in to help. If you need clarification on product features or setup, a Product Specialist will guide you with practical advice.
Our goal is to provide a clear, supportive, and reassuring experience so you can continue enjoying your Music Bliss journey with confidence. If you ever need help, our team is always ready to assist.
At Music Bliss, we take pride in offering genuine, original products that have undergone quality checks at both the factory and our store. If you believe you have received a defective item, please contact our Online Support Team at 011-6862 1286. We may request photos, videos, or other details to help us understand the issue clearly and assist you with troubleshooting.
If the unit is confirmed to be faulty and the manufacturer is unable to provide a reasonable repair or replacement, you may request a refund or an exchange for an item of equal value. Our goal is to ensure every customer receives fair support and a smooth resolution. If you need assistance at any point, our team will be happy to guide you.
To ensure a smooth and fair resolution, reports of faulty items must be made within 3 calendar days from the date of purchase. This allows us to consider the following options:
• Return and exchange for the same or a similar item if the product is found to be faulty.
• Return and exchange for a similar item or an item of higher value (with price adjustment as applicable).
We kindly ask that the items are returned undamaged, unsealed, unopened, and without any online warranty registration completed. The item must also be kept in its original packaging with all included accessories and materials, exactly as it was received. This helps ensure the product remains in a condition suitable for exchange and allows us to maintain the quality standards expected by all our customers.
Should the item be returned in a condition that does not meet these requirements, Music Bliss reserves the right to respectfully decline the request. This policy is in place to ensure fairness and transparency for both our customers and our team, while allowing us to continue providing reliable products and service to everyone.
At Music Bliss, your satisfaction is always our priority. If you’re unsure about a product, we recommend reaching out to our Online Support Team at 011-6862 1286 before making your purchase. Our team can connect you with a dedicated Sales Specialist who will provide personalised guidance based on your needs and setup.
By understanding what you’re looking for, we can help recommend the most suitable instruments or equipment, so you can make your decision with confidence. Our goal is to ensure your Music Bliss experience is smooth, reassuring, and enjoyable from start to finish.
While we maintain a fair return policy, there are certain items that cannot be returned for very specific reasons. These items include:
• Special orders
• Software
Oversized or overweight items
• Discontinued products, closeouts, and used products
• Speaker Only (e.g. cone drivers, dome drivers and horn drivers.)
• Tubes
• Personal items (earphones, harmonicas, instrument mouthpieces, etc.)
• Items registered with online warranty/software bundles
At Music Bliss, we prioritize ensuring that every customer receives products that meet the highest standards of quality and performance. Refunds are only conducted in specific circumstances, such as when a product is found to be faulty or if the manufacturer is unable to provide a fair repair solution or offer an exchange for a new unit. This policy ensures that we maintain fairness while safeguarding the quality of products you receive.
After the request for refund has been officially submitted, you can expect the refund amount to be credited back to you within 3-7 working days. For direct assistance on refunds, please contact us directly at 011-6862 1286 (WhatsApp/Call). Our Online Support Team will assist you further.
We strive to make every purchase a satisfying experience, and our dedicated team is always ready to assist you in resolving any product issues promptly. By following this policy, we can continue to provide reliable service, maintain trust with our customers, and ensure that any solution offered is both fair and professional.
For more details pertaining Music Bliss’ Return, Refund and Exchange Policy, kindly visit the link below to our webpage: Return & Refund Policy — Music Bliss Malaysia. If you require further clarification, do not hesitate to contact us directly at 011-6862 1286 (WhatsApp/Call).
Ordering Information
Shopping with Music Bliss is designed to be simple and convenient. We offer several ordering options so you can choose the method that suits you best. Whether you prefer the ease of placing your order online or speaking directly with our friendly and experienced Sales Specialists, you can enjoy the Music Bliss shopping experience in the way that feels most comfortable for you.
• Order Online:
Visit Music Bliss at www.musicbliss.com.my to order online, anytime of the day, all year long! Just about everything we sell is available on our website, and you can order with confidence through our secure website.
• Order by Phone/WhatsApp:
If you prefer to place your order by phone, simply contact our Online Support Team at 011-6862 1286 via WhatsApp or call. Our team will connect you with a trained Sales Specialist who can assist you personally throughout the ordering process.
Your Sales Specialist can provide guidance on product features, share practical insights from real-world use, and help you compare options based on your needs. They will also update you on current promotions, product availability, and delivery arrangements, so you can place your order with clarity and confidence.
At Music Bliss, we accept approved Purchase Orders (PO) and Local Orders (LO) from educational and governmental institutions. Please contact us directly and we will assign our Sales Specialists to assist you on the ordering process.
Whatsapp/Call: 011-6862 1286
Email: sales@musicbliss.com.my
Below listed are the accepted payment methods:
Direct Payment | Instalments |
|---|---|
• Cash | Credit Card Installments (Mastercard/Visa) |
Yes, Music Bliss can assist with item reservations. As products are generally available on a first-come, first-served basis, a deposit is required to secure the item for you.
Simply contact our team at 011-6862 1286, let us know which item you would like to reserve, and our team will guide you through the reservation process. We’ll be happy to assist and ensure everything is arranged smoothly for you.
If the specific model you’re looking for is not listed on our website or is currently out of stock, our team can help source the item for you. Simply let us know, and we’ll check its availability.
In many cases, we can also recommend alternative models with similar features and performance, so you can find a suitable option that meets your needs. Once the product’s availability is confirmed, a Sales Specialist will guide you through the pre-order or special order process, which typically requires a full payment or deposit before we can proceed.
This way, you can secure the gear you want with confidence, even if it’s not immediately in stock.
For pre-orders and special orders, a deposit is required to secure the item. Since these orders are made specifically for you with special arrangements from the supplier, the deposit is generally non-refundable.
However, if the manufacturer is unable to fulfill the order, or if delivery is delayed beyond the agreed time frame, we will gladly refund your deposit. This ensures your purchase remains secure and fair, even for specially requested items.
Paid orders at Music Bliss can typically be held for up to 3 months. If an item is not shipped or collected within this period, we reserve the right to cancel the order.
If you are unable to receive or collect your order within the 3-month timeframe, please contact your personal Sales Specialist or our Online Support Team at 011-6862 1286 as soon as possible. We will do our best to arrange an extension for your delivery or collection date to ensure a smooth experience.
Product Information
All items* listed on our website are brand new, coming directly from the factory to our warehouse. This means the instruments and gear you purchase are 100% new, not showroom demo units.
For your peace of mind, our Music Bliss Sales Specialists can personally assist with inspecting your gear to ensure it’s in perfect condition. You can be confident that your instrument is ready to play the moment you unpack it.
If you’re unable to visit our showroom for an inspection, no worries—our Sales Specialists can check the unit for you before delivery, so it arrives in top condition.
*Excludes items listed under B-Stock and Guitar Bashi.
At Music Bliss, B-Stock items are products that have been returned, exchanged, or used for a short period. They may show minor signs of wear and might not come in their original packaging, but they are fully operational and perform at a professional level.
If you’re looking for the best value for your money or don’t need a brand-new unit, B-Stock items are a great option to get quality gear at a more affordable price.
When you buy a B-Stock item at Music Bliss, you get:
• 100% Genuine and Authentic Products
• Music Bliss’ Warranty Coverage
•
Products inspected and tested by Music Bliss In-House Technicians, guaranteed to function like new
• Expert Product Support from Music Bliss’ dedicated teamo of Sales Specialists and After-Sales Team.
Click here to browse the latest inventory of B-Stock equipment at Music Bliss.
Every used guitar at Music Bliss is carefully inspected, tested, and maintained to ensure it arrives ready for its next chapter—whether that’s in your room, your studio, or on stage.
Owning a used guitar isn’t just about saving costs; it’s about embracing its history and adding your own story to it. Each instrument is built to last and play, so when it comes into your hands, it’s not “second-hand”—it’s ready for a new beginning. Every chord you play adds to its journey, transforming past experiences into fresh inspiration, and giving you a guitar that’s ready to become part of your music.
Click here to browse the latest collection of Guitar Bashi guitars at Music Bliss.
Q1: How do I know if an item is ready stock and available?
On our Music Bliss website, you can check a product’s availability on the product page. If the product is listed as In Stock, the item is available and ready to be ordered immediately.
Q2: For a Pre-Order Item, how do I know the pre-order period?
On our Music Bliss website, you can check a product’s availability on the product page. If the product is listed as Pre-Order | On Request | Special Order Arrangement, the item requires a pre-order special arrangement. The ETA (Expected to Arrive) period is listed below.
If you are interested in placing a pre-order, you can place an order directly through our website by simply clicking on the “PRE-ORDER” button. Alternatively, you may also contact us at 011-6862 1286. We will assign our friendly Music Bliss Sales Specialist to assist you personally on the pre-order process.
Q2: How do I know the waiting period for an out of stock item?
If an item is out of stock at Music Bliss, our website displays “Availability: Call for Status Check”. Kindly contact us at 011-6862 1286. Our Online Support Team will assist you by checking with our internal teams and supplier, to obtain an updated lead time for you.
Service & Support
Music Bliss Warranty Coverage, for Your Confidence
At Music Bliss, we take pride in offering 100% genuine products sourced directly from authorised distributors and brand partners. As an authorised retailer, you can shop with confidence knowing every item is authentic and officially supported.
Most products include a standard 1-year warranty provided by Music Bliss, giving you peace of mind after your purchase. Certain premium or exclusive brands, such as Kawai Pianos and QSC products, also come with extended warranty coverage beyond the standard one year.
Certain specialised brands may also include manufacturer-specific warranty coverage. For full details, you may refer to our Warranty Policy page or reach out to our team for further clarification, and we will always be happy to assist.
Yes! At Music Bliss, extended warranty* is available for selected products. You can choose your preferred option directly on our website before placing your order.
If a Sales Specialist is assisting you, simply let them know you’d like to opt for extended warranty, and they will guide you through the process to ensure your coverage is set up correctly.
*Price for extended warranty is subject to the value of the product.
Confidence in Music Bliss’ Support Network
At Music Bliss, providing the best shopping experience is our top priority. That’s why, in addition to our knowledgeable Sales Specialists, we have a dedicated team of highly-trained technicians ready to support you.
You can shop with confidence knowing that Music Bliss has your back. If you encounter any issues with your purchase, your first step is to contact us at 011-6862 1286. Our Online Support Team will help troubleshoot the issue, and if you’re already in touch with a Sales Specialist, they can also provide guidance and assistance.
Warranties & Service
When it comes to after-sales service and repairs, Music Bliss has you covered.
Unlike most retailers who may only provide support during the warranty period or simply send your unit back to the factory, we have a dedicated Service and Warranty Department. Our experienced technicians and friendly customer service team work together to provide a quick and seamless solution for any issues.
If your unit does need to be sent back to the manufacturer for repair, we manage the entire process for you, so you can focus on your music. This is why shopping with Music Bliss is not just a one-time experience—it’s a continuous line of support for musicians and sound professionals.
Full Warranty Policy
Have more questions on our warranty policy? Or do you require further clarification for warranty coverage for a specific product? Click here to the webpage for our Warranty Policy. Alternatively, contact us directly at 011-6862 1286! Our Online Support Team will assist you personally!