MUSIC BLISS HELP CENTER

Payments

What are the payment methods available?

-For Retail Shop

We Support the following payment options at Retail Shop

  • Cash
  • Debit Card
  • Credit Card
  • Online Banking
  • Cheque
  • Instalment Available ( Cimb, Maybank, Public Bank, Hsbc, Citibank )

-For Online

We Support the following payment options at Online Music Bliss Website

  • EGHIL
  • IPAY88
  • Online Direct Transfer,
  • FPX
  • Public Bank Online instalment plan
  • Cimb Online instalment plan
  • Paypal

Process for online transfer

For Online Transfer, you may bank in the order amount to the account below.

  • Bank: CIMB Bank
  • Bank Account : 8602137439
  • Account Name : Music Bliss Sdn Bhd

OR

  • Bank: Maybank
  • Bank Account : 514833405849
  • Account Name : Music Bliss Sdn Bhd

- After you made the payment, please send us the payment details of

  • Bank Name:
  • Banking date:
  • Banking Time:
  • Bank Reference No:
  • Total amount you have paid:
  • Order No:

- You may scan or screenshot and email us the above info to Email address: webteam@musicbliss.com.my

Your order will be update once payment been verified by the finance department. The processing time will be within 12 working hours.

How can I know if my payment was successful or failed?

For online Website payment, you will received an email notification within 1 minute after payment.

For Online direct transfer, you will be notified vie email within 24 hours upon completion of order confirmation

Which credit cards are accepted for payment and Fee?

Music Bliss Online accepts all Visa and MasterCard, both Credit and Debit, and is 3D Secure ( Verified by Visa, and MasterCard Secure) enabled. All your credit card information is protected by means of industry - leading encryption standards.

Please note that additional charges may be incurred if you are using a non-Malaysian issued card due to Foreign Exchange and Service Charges by the Credit Card bank.

Instalment Payment Plans

Instalment Payment Plans, is a payment program which allows you to pay for your purchase over either a period of 6 or 12 months. The 0% instalment plan applicable on only selected product. Only Available to Credit Card Owner. Not applicable to Debit Card.

How can I pay via Installment Payment Plan?

  1. Purchase must be made with Maybank / Public bank Vise & MasterCard Credit Card
  2. Choose IPAY88 as your payment method during checkout

  3. Click on credit card >> Select on installment plan by Maybank Or Public Bank

  4. Fill in the Details and click ' Proceed ", the page will be redirected to the order confirmation page

Gift Cards

Gift Cards

Can I use a gift card more than once? Yes, as long as there is still a balance remaining on the card.

Can gift cards be reloaded? No, you can't reload a gift card.

Can more than one gift card be used towards a purchase? Yes. You can redeem another gift card during checkout.

How may I check a gift card’s balance? The gift card’s balance can be checked using the link provided in the email sent to the gift card’s original purchaser.

Can a gift card be used to buy a gift card? No, you can't use a gift card to buy another gift card.

MUSIC BLISS GIFT CARD TERMS AND CONDITIONS

  1. The Gift Card will be sent to you by email and no expiry date.

  2. The Gift Card is valid only within Malaysia and may only be used for purchases on the Music Bliss online store at https://www.musicbliss.com.my/.

  3. The Gift Card is issued in Malaysian Ringgit.

  4. The value in the Gift Card will be deducted accordingly for every purchase and cannot be reloaded.

  5. Multiple Gift Cards may be used in a single transaction.

  6. You may not use the Gift Card to purchase another gift card.

  7. Products purchased using the Gift Card are not refundable in cash.

  8. The Gift Card cannot be exchangeable for cash, vouchers or credited into any account.

  9. The Gift Card is not refundable and cannot be replaced if lost or expired.

  10. Accidental activation of the Gift Card will not be reinstated.

  11. To check the Gift Card’s remaining value, you may check your Music Bliss account, use the link provided in the email sent to you after your purchase, or write in to webteam@musicbliss.com.my

  12. Music Bliss Sdn Bhd reserves the right not to honour any Gift Card or otherwise limit use of a Gift Card if it reasonably believes that the purchase, transmission, redemption and/or use of such Gift Card is unauthorised, fraudulent or otherwise unlawful.

  13. Music Bliss Sdn Bhd reserves the right to vary and amend these terms and conditions at any time without prior notice.

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